Terms & Conditions

Terms and Conditions

Please read the following terms and conditions carefully before using our services or visiting the Children's Discovery Museum of the Golden Crescent. By accessing our museum, you agree to abide by the terms outlined below:

1. Admission Policy:

   • All visitors must adhere to the museum's admission policies and guidelines.
   • Children must be accompanied by an adult at all times within the museum premises.
   • Admission fees and membership benefits are subject to change without prior notice.

2. Code of Conduct:

   • Respectful behavior is expected from all visitors towards staff, other visitors, and museum property.
   • Running, climbing on exhibits, and disruptive behavior is not allowed.
   • Food and drinks are only permitted in designated areas.

3. Photography and Video:

   • Photography and video recording are allowed for personal use only.
   • Commercial photography or filming requires prior permission from museum management.
   • Respect the privacy of other visitors when taking photographs.

4. Safety and Security:

   • Follow safety guidelines and instructions provided by museum staff.
   • Report any unsafe conditions or incidents to museum staff immediately.
   • Lost and found items should be reported to the museum's guest services desk.

5. Membership:

   • Membership benefits are non-transferable and apply only to the individuals listed on the membership.
   • Membership cards must be presented for entry and admission discounts.
   • Membership renewal policies and procedures vary based on membership type.

6. Events and Programs:

   • Registration for events, workshops, and programs is subject to availability.
   • Cancellation policies for events and programs may vary and will be communicated at the time of registration.
   • Additional fees may apply for special events and programs.

7. Accessibility:

   • The museum strives to provide an inclusive and accessible environment for all visitors.
   • Accommodations for visitors with disabilities can be arranged upon request.
   • Please contact museum staff for assistance or accommodations during your visit.

8. Feedback and Complaints:

   • We value feedback from our visitors in order to improve our services and offerings.
   • Any complaints or concerns should be addressed to museum management or guest services.
   • Your feedback helps us enhance the visitor experience for all.

9. Changes to Terms and Conditions:

   • These terms and conditions are subject to change at the discretion of the museum.
   • Any updates or modifications will be communicated through our website or on-site signage.
   • Continued use of our services constitutes acceptance of the updated terms and conditions.

Thank you for your cooperation and understanding. We hope you have a wonderful and enriching experience at the Children's Discovery Museum of the Golden Crescent. If you have any questions or require further clarification on any of the terms stated above, please do not hesitate to contact our museum staff.